Ama Danesi Mba

Client Success Manager at TheKey

Ama Danesi, MBA, MA, has a diverse work experience spanning multiple industries. Currently, they hold the position of Client Success Manager at TheKey, where they are responsible for client relations and ensuring the delivery of quality care. Prior to this role, Ama served as the Lead Staffing Manager at the same company.

Ama's previous experience includes working as a Coordinator at Choice Home Care, where they supervised staff providing respite care for special-needs clients. Ama also worked part-time for this company and successfully coordinated individualized care for over 1400 clients.

Furthermore, Ama has worked at the Los Angeles County Registrar-Recorder/County Clerk as an Outreach/Election Assistant. In this role, they reviewed and processed applications, conducted research, and provided exceptional customer service support.

Ama's experience in the healthcare industry includes working as an HR/Staffing Manager at AIM Nursing Professionals. Ama managed recruitment and oversaw a team of nursing staff, and contributed to operational process improvements.

Additionally, Ama has experience in the banking sector, having worked at Bank of America as a Senior Small Business Service Specialist. Ama was responsible for administrative tasks, customer service, and training new recruits. Ama also processed loans and lines of credit.

Earlier in their career, Ama worked at Zenith Bank Plc as a Senior Banking Officer. Ama played a lead role in cash management, business development, and client relations. Ama also conducted financial analyses and provided training to staff.

Overall, Ama Danesi's work experience showcases their strong skills in client relations, management, recruitment, customer service, and strategic planning.

Ama Danesi holds a Master of Arts (MA) degree in Humanities/Humanistic Studies from California State University, Northridge, which they obtained in the years 2016-2018. Prior to that, they earned a Master of Business Administration (MBA) degree in Finance and Financial Management Services from Lagos State University. Ama also holds a Bachelor of Science (BS) degree in Banking and Financial Support Services from the University of Calabar. In addition to their formal education, Ama has obtained several certifications, including "Script Writing for Nonfiction Video" from LinkedIn in May 2020, "Innovation for Entrepreneurs: From Idea to Marketplace" from Coursera Verified Certificates in April 2015, and "Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship" from Coursera Course Certificates.

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Timeline

  • Client Success Manager

    November, 2022 - present

  • Lead Staffing Manager

    April, 2021