Hammad Hammad

Hammad Hammad, MBA, is a seasoned professional with extensive experience in customer experience strategy and performance improvement across multiple industries. Currently serving as Sr. Director of Customer Experience Strategy at Altice USA since May 2023, Hammad previously held various senior roles at Comcast, focusing on connectivity products performance and business operations. Hammad's earlier career includes positions at SunGard Availability Services, Pöyry, and MENA Resources, where responsibilities encompassed operational scalability, business process analysis, and Lean/Six Sigma consulting. Hammad's educational background includes an MBA from Willamette University, a Data Science Graduate Certificate from Harvard University, and a B.S. in Mechanical Engineering Technology from the University of Wisconsin-Parkside, complemented by a Six Sigma Green Belt Certificate from Portland State University.