JA

Jackie Au-Estandarte

Support Manager at Altourage

Jackie Au-Estandarte has a diverse work experience spanning multiple industries. Jackie started their career as a Financial Analyst at PayPal in 2011 and later worked at Ingram Micro as a Post Sales (Returns Authorization) from 2012 to 2015. In 2015, Jackie transitioned to SolarWinds N-able, where they were involved in Sales and Development, specifically selling IT monitoring and management tools.

In 2017, Jackie joined Atos as a Service Desk Analyst, responsible for handling process-related inquiries. Jackie eventually became a Continuous Improvement Manager, working closely with clients to improve Service Desk processes.

Currently, Jackie is the Support Manager at Altourage, a role they started in November 2021. In this position, they ensure client satisfaction and retention by providing assistance to Service Desk analysts and creating documentation for new and existing clients.

Jackie Au-Estandarte attended San Beda College Alabang but the specific time period is not mentioned. Later, they enrolled in Centro Escolar University where they pursued a Bachelor of Science degree in Hotel and Restaurant Management. Again, the start and end years are not provided.

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Previous companies

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Timeline

  • Support Manager

    November, 2021 - present