James K.

James K. has a diverse work experience spanning over 12 years. James is currently working as a Client Success Manager at Altourage, a role they started in December 2021. Prior to this, they worked at Videri starting in 2015. At Videri, they held multiple roles including Solutions Engineer and Sr. Technical Operations Engineer. As a Solutions Engineer, James worked closely with the CEO, Execs, and Sales team, giving demonstrations to prospective investors and clients. James also managed technical projects, provided support to new and existing clients, and collaborated with various teams to enhance product functionality. As a Sr. Technical Operations Engineer, they managed and trained other TechOps engineers, facilitated employee onboarding, and provided IT support. Before joining Videri, James worked as a Support Engineer at Edge Technology Group from 2013 to 2015, where they responded to technical support requests, provided troubleshooting support, and maintained hardware. Prior to that, they worked as a Help Desk Engineer at the Clinton Foundation from 2011 to 2013, where they monitored the Help Desk ticketing system and managed computer systems for end-users. James' early work experience includes a role as a Retail Sales Consultant at AT&T from 2009 to 2011, where they achieved sales objectives and maintained product knowledge.

James K. began their education in 2003 at Careers in New York, where they pursued an Associate of Arts and Sciences (A.A.S.) degree with a field of study in Computer Science. James completed this program in 2004. Following this, James enrolled at the University at Albany, SUNY in 2005 to pursue a Bachelor of Arts (BA) degree in Information Technology. James successfully completed this program in 2008.