Stephen Beal

Principal Resolution Manager at Alvaria

Stephen Beal has extensive work experience in various roles at Alvaria, Inc. Stephen started as a Lead Technical Support Representative in 1998 and later became a Systems Integration Manager and a Senior Manager in Professional Services. In these roles, they managed customer implementations, worked on escalations, and supervised teams. Stephen also worked as a Principal Resolution Manager, where they handled escalations, managed support deliverables, and coordinated proactive and reactive engagements. Additionally, they served as a Senior Manager in Professional Services, overseeing Solutions Architects and Project Management teams in North America and making operational decisions based on executive feedback. Stephen was also a Lead Solutions Architect responsible for the architecture of premise and cloud solutions. Prior to their time at Alvaria, Inc., they worked as an Implementation Consultant - Aspect contractor at EC Sourcing LLC.

Stephen Beal attended Northeast Career Schools from 1995 to 1996, studying Network and System Administration/Administrator. Stephen also obtained several certifications throughout their career, including Alvaria All Products Certified Associate in 2022, Learning Cloud Computing: Core Concepts and The Six Morning Habits of High Performers in 2021, Solaris System Administration II in 2000, and Introduction to SQL in 1998.

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Timeline

  • Principal Resolution Manager

    October, 2022 - present

  • Senior Manager Professional Services

    January, 2018

  • Lead Solutions Architect

    2014

  • Senior Principal Implementation Consultant

    January, 2010

  • Systems Integration Manager

    2001

  • Lead Technical Support Representative

    August, 1998

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