Braian Cano

Braian Cano possesses extensive experience in management and technical support, currently serving as an Application Support Technician at AMA Consulting Group, LLC since August 2022, where responsibilities include diagnosing application and hardware issues and automating tasks. As the owner of Cranky Boys since March 2022, Braian successfully launched a retail store and implemented strategic business plans, resulting in consistent revenue growth. Previous roles include Employee Experience Manager at Teleperformance, overseeing initiatives to enhance employee retention, and Vendor Manager at T-Mobile, managing operations across multiple call centers with approximately 800 employees. Braian also held key positions at Sprint as an Executive Escalation Analyst and Advanced Technical Support Specialist, and served as Retail Store Manager at RadioShack. Braian completed three years of coursework towards a Bachelor's degree in Biology at Caribbean University-Vega Baja.