Engineering · Karnātaka, India
We are a next-generation media technology company that provides cloud broadcast and targeted advertising solutions to broadcast TV and streaming TV platforms. Amagi enables content owners to launch, distribute, and monetize live linear channels on Free Ad-supported Streaming TV and video services platforms. Amagi also offers 24x7 cloud-managed services bringing simplicity, advanced automation, and transparency to the entire broadcast operations. Overall, Amagi supports 700+ content brands, 800+ playout chains, and over 2100 channel deliveries on its platform in over 40 countries. Amagi has a presence in New York, Los Angeles, Toronto, London, Paris, Melbourne, Seoul, Singapore, and broadcast operations in New Delhi, and an innovation center in Bangalore.
For more information: www.amagi.com
Job Profile:
The Systems Engineer (SE) will build Amagi solutions for the global team of systems engineers as part of customer proof of concepts and new release testing. The SE will be responsible for automating manual tasks and solutions that will bring efficiency to the existing workflows. The SE will be engaged when more complex, custom integrations with customer solutions are required. The SE will be the interface between the customer and the product team leading product discussions, feature requests, and building proof of concept for customers. The SE will build and maintain product demos, technical presentations, and other technical collateral necessary in various stages of the sales cycle.
The SE will support the sales team in account planning and opportunity sales cycle by taking technical ownership of the opportunity, and engaging product subject matter experts as necessary.
Job Description
The SE will be responsible for all technical aspects of the pre-sales process. The SE is expected to use the breadth and depth of their technical knowledge in broadcast and/ or streaming video monetization to lead customer conversations and identify opportunities using probing questions. The SE will prepare curated demos, and customer-focused proofs of concept(POCs) with clearly defined success criteria, and manage technical customer engagement for handoff to the onboarding team. The SE will prepare a technical statement of work (SOW) used by the sales team, to highlight products and services utilized in the proposed solution. The SE will take technical ownership of the opportunity, engaging subject matter experts (SMEs), open issues, and report product feature requests during the entire pre-sales process. The SE will represent Amagi at trade shows and other forums as required to discuss and demonstrate the technical capabilities of Amagi products and services. Other job responsibilities include but are not limited to technical responses to requests for proposals (RFPs), authoring blog posts, and building training/ demo collateral for internal and external enablement.
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