Jesus Rios

Jesus Rios possesses extensive experience in customer success and financial services, currently serving as a Sr. Customer Success Manager at Amazon since March 2022, managing a high-revenue Toy vendor portfolio valued at $408.5M in the past year. Prior to Amazon, Jesus worked at Bank of America from October 2010 to March 2022, where roles included Financial Center Assistant Manager, overseeing the largest financial center in the Inland Empire with $930K in annual sales, and Relationship Manager, achieving $240K in sales annually while maintaining a customer satisfaction score of 90% or higher. Jesus earned a Bachelor of Business Administration in Marketing and a minor in Spanish Studies from California State University San Marcos between 2008 and 2015, alongside a High School Diploma from Valley Center High School in 2008.