☆ David C.

David C. has a diverse work experience in IT support spanning several organizations. ☆ David most recently worked at AmerCareRoyal as a Desktop Support Engineer, where they analyzed, troubleshooted, and resolved complex problems with business applications, networking, and hardware. Prior to that, they worked at GSK as a Desktop Support Analyst, providing customer-facing technical support to 1100 employees. ☆ David also worked at AstraZeneca as a Technical Support Analyst/VIP Support, providing desk-side and remote support to a global pharmaceutical company. David has also worked at Endo International plc as a Service Desk Analyst, at Bellomo Real Estate Group as an IT Support Analyst, and at Ricoh USA, Inc. as an IT Support Center Analyst. ☆ David began their IT career at IKON Office Solutions and Siemens, providing IT support in various capacities. Prior to their IT career, David worked at Sanofi-Aventis U.S. LLC as a Lead Technician in the reprographic department.

David C. obtained a Bachelor of Science (B.S.) degree in Business Management from West Chester University of Pennsylvania. ☆ David also attended Delaware County Community College, although information regarding their degree and field of study is not specified. In terms of certifications, David C. obtained several certifications from Microsoft, including Exam 411: Administering Windows Server 2012, Exam 410: Installing and Configuring Windows Server 2012, MCP - Microsoft Certified Professional, and MCSA - Microsoft Certified Systems Administrator: Windows Server 2003. ☆ David also obtained the CCENT - Cisco Certified Entry Network Technician certification from Cisco. Two additional certifications, A+ and Network+, are listed, but specific details about their completion are not provided.