Alejandro Galdamez

Complaint Resolution Official (cro) at American Airlines

Alejandro Galdamez has experience working as a Coordinador de proyectos at Multiservicios GALGA, S.A., a Customer Service Agent at American Airlines, an Inbound Customer Service Representative at The Walt Disney Company, and a Personal Assistant at EDUCA. Currently, at American Airlines, Galdamez holds the position of Complaint Resolution Official (CRO) and Operations Agent. With a background in customer service and project coordination, Galdamez is skilled in resolving disability-related issues and ensuring compliance with the Air Carrier Access Act.

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Timeline

  • Complaint Resolution Official (cro)

    August, 2022 - present

  • Operations Agent

    October, 2021

  • Customer Service Agent

    April, 2021

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