Cinde Monsam is an accomplished aviation professional with 34 years of experience in Airline Field Station Management, currently serving as General Manager at American Airlines since April 2015. In this role, Cinde leads a team in Allentown to ensure excellence in Safety, Compliance, Reliability, and Customer Service. Additionally, Cinde has been the Executive Director at Random Acts since December 2011, providing strategic leadership to an international team and overseeing program alignment with the organization's mission. Cinde also serves on the Board of Directors for the Carolina Raptor Center, contributing to governance and financial oversight. Prior experience includes positions at US Airways, where responsibilities spanned from operational planning and administration to personnel training and development. Cinde holds a Bachelor of Business Administration from Strayer University.