JH

Jennifer Higginbotham

Director, Premium Services Operations Strategy & Support at American Airlines

Jennifer Higginbotham has over 16 years of experience at American Airlines, currently serving as the Director of Premium Services Operations Strategy & Support. Jennifer's extensive background includes leadership roles such as Sr. Manager of Premium Services Strategy & Field Support and Chief of Staff to the Senior Vice President of Airports, where responsibilities encompassed menu design and airport operational strategies. Key achievements include managing new international airport openings, developing internal training initiatives, and overseeing significant budgets. Jennifer's earlier experience includes a position as a Marketing & Communications Specialist at Varel International, coupled with a BBA in Marketing from Abilene Christian University and studies at Oxford University.

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