Jennifer Rozenberg is an experienced professional currently serving as a System Innovation Administrator and Lead Zendesk Administrator at American Customer Care since January 2024. Prior to this role, Jennifer worked as a Zendesk Consultant at Faye from September 2021 to July 2023 and as a Customer Support Analyst at Victory Propane Management LLC from October 2019 to September 2021, where responsibilities included coordinating customer inquiries and ensuring high satisfaction through prompt deliveries. Jennifer's earlier experience includes serving as a Real Estate Broker with @properties from July 2015 to August 2021, representing both buyers and sellers in residential sales. Additionally, Jennifer founded and served as CEO of HIP FIT from March 2010 to March 2015, managing all aspects of a fashion retail business. Jennifer earned a Bachelor of Arts degree in Film from The University of Kansas in May 2000.