Paul Shepherd

Paul Shepherd has extensive experience in the field of Salesforce engineering, serving in various leadership roles at American Express since September 2006, including Vice President, Director, and Lead Business Analyst. Key achievements include managing the migration of support processes to organization-wide standards and leading a significant $8 million initiative to enhance the Japan market's processing architecture. Prior to American Express, Paul completed a year-long industrial placement at Toyota Motor Manufacturing UK, which concluded with a successful presentation to senior directors. Academic qualifications include an MSc in Information Technology for E-Commerce from the University of Sussex and a BSc in Business Information Systems from Sheffield Hallam University.