Amy Lichter

Amy Lichter is a seasoned professional in the insurance industry, currently serving as a Commercial Lines Account Manager at American Hardware & Lumber Insurance since May 2020. Previous roles include Account Manager at Compass Insurance Group, Inc. and Hill and Stone Insurance Agency, Inc., where responsibilities ranged from claim submissions to client education on coverage. Earlier experience includes a Personal Line Account Manager position at David Insurance Agency, achieving a 92% retention rate, and roles at State Farm and as a Branch Manager at Citi. Amy holds a Bachelor's degree in Human and Behavioral Sciences from Kaplan University, an Associate degree in Human Services from Gateway Technical College, and a Cosmetology degree from the same institution. The educational background has significantly enhanced Amy's customer service skills and ability to understand client needs.