Derek Morgan

Quality Customer Complaint Specialist at American Packaging Corporation

Derek Morgan is a seasoned professional in the field of quality assurance and laboratory operations, currently serving as a Quality Customer Complaint Specialist at American Packaging Corporation since August 2020. In this role, Derek investigates customer complaints, assesses evidence, coordinates returned materials, and develops plans for reworking materials. Prior experience includes work as a Quality Lab Technician at Syngenta, focusing on corn vigor tests and laboratory operations, and as a Field Technician at B.A.S.F., where Derek collected and analyzed field samples. Additional experience includes serving as a PhD assistant at Iowa State University and working in grounds maintenance for the Department of Transportation. Derek holds a degree in Environmental Science from Iowa State University and Central College.

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