Matt Detwiler

Matt Detwiler has over 17 years of work experience in various IT roles. Matt currently serves as the Director of IT Operations / Business Systems at American Reading Company, where they lead a team of professionals responsible for implementing and supporting business systems. Matt successfully implemented a new CRM system, resulting in a cost savings of over $60k. Prior to this role, Matt worked as a Business Systems Administrator at American Reading Company, where they helped scale the company's systems and collaborated with different departments. In 2014, they worked as an MIS Analyst at L-3 Communications, managing the company's ERP system and mentoring a helpdesk team. Matt also has experience as a Sr. Systems Analyst at Timberlane, Inc., where they maintained the IT budget, developed a web-based production tracking application, and built a custom PHP app for displaying key performance indicators. Additionally, Matt has held positions at NCO Group as a Desktop Support Team Lead / Technician, at Devry University as an Interim Helpdesk Administrator / Technician, and at Indiana University of Pennsylvania as an Academic Technology Helpdesk Student worker / Manager. Matt began their career as an IT Intern at Clayton H. Landis Company, Inc. In 2023, they will be joining What IT Takes to Lead as a Host / Producer.

Matt Detwiler received their Bachelor of Science (BS) degree in Business Technology, Support, and Training from Indiana University of Pennsylvania between 2001 and 2004. Prior to that, they earned an Associate of Science (AS) degree in Information Systems from Montgomery County Community College from 1998 to 2001. In 2023, they obtained a certificate from MIT xPRO, but the field of study is not specified.