Joey Moreno

Experienced leader in the hospitality industry with ten years of experience. This includes a demonstrated history of working in several fields including aquatics operations, food & Beverage operations and front desk operations.

Starting in 2011, he began his journey in hospitality with Great Wolf Resorts. He started in the aquatics department as a lifeguard which he provided guest service while interacting with guest at various areas and attractions. In addition, he ensured the safety of guest and staff at all times. Joey's dedication to guest satisfaction and safety gained him leadership roles within Great Wolf resorts. These include aquatics manager, Food and Beverage manager and guest service manager. Within these roles, he worked to develop advance training programs, completed administrative work including hire and scheduling and assisted department directors with labor and forecast plans.

Today, Joey is part of the American Resort Management team as Assistant Director of Food and Beverage at EPIC waters indoor waterpark. Here he brings his skill set to develop his team and keep the team above ARM standards. He is always willing to take the most effective role to ensure we have exceptional performance and deliver quality assurance to our guest. In addition to these, he works closely with the director and aids them as needed to make a positive contribution and commitment to the company.