Frances Folan

Frances Folan is an accomplished professional with extensive experience in growth operations and business analytics. Currently serving as the Commercial Growth Operations Director at Amwell since August 2021, Frances previously held the position of Head of Growth Operations at SilverCloud®, leading the growth function and contributing to the company's acquisition by Amwell. Frances's tenure at IBM spanned over a decade, with roles including Cloud Unit Business Operations Manager, where strategic support was provided to the Cloud Sales Leadership team, and Digital Sales Senior Business Analytics Manager, overseeing a team of analysts. Frances began a career as a Business Analyst in JIT Logistics at Toyota Motor Europe. Educational credentials include a degree in Management and Information Systems from Dublin Business School, distinctions from various sales programs at IBM, and diplomas in business computing and international marketing.