Javier Ruiz

Javier Ruiz is a seasoned professional with extensive experience in operations management and team leadership. Currently serving as a Senior Program Manager at AmerisourceBergen since September 2022, Javier acts as a liaison between management teams. Prior roles include Operations Manager at MAXIMUS and Operations Team Manager at both Spectrum and T-Mobile, where responsibilities involved coaching, developing teams, and executing performance metrics in call center environments. Javier began the career as a Senior Technical Support Representative and Operations Coach, demonstrating a strong foundation in customer service and team development. Educational qualifications include an Associate's degree in Criminal Justice/Law Enforcement Administration from South Texas College, alongside studies at The University of Texas Rio Grande Valley and Texas State University.