Juan Zablach is an experienced HR professional currently serving as the EMEA HR Operations Manager at American Express Global Business Travel since December 2022, where responsibilities include managing a team providing Workday support and leading enhancements projects to improve compliance and employee satisfaction. Previously, at SWAROVSKI from November 2018 to December 2022, Juan led the transition of HR processes across multiple countries to Poland and supervised a team focused on HR operations and employee experience. Prior roles include Team Leader in Recruitment Administration at Alexander Mann Solutions for Citi Bank, Team Leader and Lead Agent at Qatar Airways' Contact Center, and Team Leader in Sales at Heinemann Italia, along with a role as Sales Consultant at Louis Vuitton. Education is ongoing at Alma Mater Studiorum – Università di Bologna.
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