Mark Giblin is an experienced professional in the travel industry, currently serving as a Service Manager at American Express Global Business Travel since May 2015. In this role, Mark acts as a key contributor and customer advocate for global clients, engaging closely with Product Management and Research and Development. Previously, Mark held positions including Technical Customer Onboarding Manager and Project Manager Technical Support, where responsibilities included overseeing technical workstreams and managing global client implementations. Mark's extensive background also includes roles at Carlson Wagonlit Travel, Playful Notions Incorporated, and Travel Counsellors, with a focus on corporate travel arrangements and client relationships. Mark's educational qualifications encompass degrees and diplomas in Native American Studies, Sound Engineering, and Management Studies.
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