Tiffany T. has a diverse work experience spanning several companies and roles. Starting with their most recent position, they are currently the Sr. Director of Account Management at Amperity, a role they started in June 2023. Prior to that, they worked at Twilio from August 2020 to September 2021 as a Senior Customer Success Manager, ISV, where they managed a $30M ARR portfolio and implemented processes and best practices for the global Customer Success team.
Tiffany's previous experience includes working as a Strategic Account Manager at Nitel from December 2017 to July 2020, where they managed strategic telecom channel partners and uncovered new revenue opportunities. Tiffany also worked as an Independent Consultant from July 2013 to December 2017, providing business strategies and technical solutions to professional and startup organizations.
Before that, Tiffany served as a Strategic Account Manager at Profiles International from July 2012 to July 2013, where they advised CHROs and coached senior-level HR executives on talent selection and workforce planning. Finally, they started their career at IBM as a Storage & Data Services Sales Leader from July 2008 to September 2009, where they leveraged IBM's storage service portfolio to provide customized solutions to clients.
Tiffany T. has a Bachelor of Science (BS) degree in Computer Science Engineering from Johnson C. Smith University - JCSU. Tiffany also holds a Master of Business Administration (MBA) degree in Business Administration, Management and Operations from the University of Phoenix. In addition to their degrees, they have obtained certifications in Conceptual Selling® and Strategic Selling® from Miller Heiman Group, in October 2012. Tiffany T. has also completed the IBM Global Sales School, though the specific degree or field of study is not provided.
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