Justin Ferrell

Justin Ferrell is an experienced professional specializing in design thinking and customer experience. Currently, Justin serves as the Head of Customer Experience at ACTUAL and holds a position as a Board Member at Amplifier, a nonprofit focused on empowering grassroots movements through art. At the Hasso Plattner Institute of Design at Stanford (d.school), Justin has contributed to strategic partnerships since September 2016, after previously serving as Fellowships Director from July 2012 to June 2016. Prior to these roles, Justin directed digital, mobile, and new product design at The Washington Post from 2004 to 2012, following a position as Deputy Design Director for News at The News & Observer. Education includes a fellowship at Stanford University and a Bachelor of Science in Journalism from Northwestern University.