Ankush M.

Ankush M. is a Senior Service Manager at Anaplan since March 2018, specializing in managing technical events impacting the Anaplan platform and customer services, overseeing incident reporting, and conducting post-incident reviews. Previous roles include Service Manager and ITSM Analyst at Anaplan, System Engineer at Nisum, and various leadership positions at Tata Consultancy Services, including Team Lead for Deskside Support and Major Incident Management. Ankush M. also served as a Software Engineer at Accenture and Lead Engineer at HCL Technologies, demonstrating extensive experience in service management, incident resolution, and process optimization across multiple organizations. Ankush M. holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Visvesvaraya Technological University.