Michele O'Driscoll

Michele O'Driscoll is an experienced professional in customer service and team management, currently serving as Community Experience Manager at Ancestry since November 2019. In this role, Michele leads a team of 15 customer service representatives, focusing on performance reviews, coaching, and support. Prior to this, Michele held various positions at TradaCasino, including VIP Account Manager and e-Gaming Customer Service Manager, where responsibilities included managing VIP customer relations and overseeing remote team operations. Michele has also gained experience in commercial sales support at Energia and office management at the Dublin R.P.C Society. Michele's education includes a Bachelor of Arts in English and Drama Studies from University College Dublin.