Customer Service · Ho Chi Minh City, Vietnam
DEPARTMENT: Operations
JOB TITLE: Customer Care Specialist
EXPERIENCE REQUIRED: 0-3 Years in customer service industry
QUALIFICATIONS: Bachelor’s/Master’s Degree
LOCATION(S): Ho Chi Minh City, Vietnam
WORKING HOURS: 24*7 Rotational shifts
About Anchanto
Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce Brands, Retailers, Online Sellers, SMEs, 3PLs, eCommerce enablers/Distributors manage & run highly successful end-to-end eCommerce operations across Asia Pacific. With the philosophy of making ‘multichannel selling and eCommerce logistics’ simple for everyone, Anchanto was founded by Mr. Vaibhav Dabhade in June 2011. Today, 7200+ businesses run highly successful eCommerce operations through Anchanto platform. Our customer base comprises of global players such as Nestle, Luxasia, DKSH Asia, Asendia, Pos Malaysia, DHL eCommerce, MYDIN, Jay Gee, Telkom Indonesia, and many more. Anchanto operates from its offices and teams across Singapore, India, Malaysia, Indonesia, Philippines and Australia. We continue to grow multi-fold month-on-month, with our growing customer base managing 58+ million SKUs & 102+ million product listings, and processing 31+ million orders worth a Gross Merchandise Value (GMV) of 1.27+ Billion.
Key Competencies Required
Roles and Responsibilities:
Open roles at Anchanto