Jason Carmichael

Jason Carmichael is an experienced professional in technical support and customer experience, currently serving as the Director of Technical Support at Routeware, Inc. since December 2020. Prior roles include Senior Manager of Customer Experience and Vice President of Lead Generation at BroadBased Communications, Inc., and President of Sandlewood Consulting, a small business consulting agency focused on operations and marketing analysis. From August 2002 to May 2020, Jason held various leadership positions at Web.com, including Director of Customer Success, overseeing a large team and managing client portfolios to ensure project execution and customer satisfaction. Jason is recognized for driving design innovation, storytelling, and cross-functional collaboration, leveraging data insights to deliver effective solutions.