C.W. Estoff

C.W. Estoff has a diverse work experience spanning various industries and roles. They started their career as a Legislative Analyst at the New York State Office of Federal Affairs in 2004, where they were responsible for analyzing and reporting on legislative and executive branch actions. They then worked as a Senior Legislative Assistant at the U.S. House of Representatives, focusing on military and homeland security issues.

In 2008, Estoff joined Erie Community College as an Assistant to the President. In this role, they worked closely with the executive leadership team, board of trustees, and community leaders, assisting the president with strategic planning and management during a period of expansion and economic challenges.

Estoff entered the technology sector in 2012 as a Regional Account Manager at EverFi. They quickly moved up the ranks and took on various roles, including Regional Director of Partner Development, Vice President of Strategic Partnerships, and Vice President of Higher Education Partner Services. In 2016, Estoff became the Senior Vice President of Customer Success, demonstrating their expertise in building and maintaining strong customer relationships.

In 2017, Estoff co-founded Ace-Up | The Marketplace for Talent Development and served as the Chief Operating Officer. They also joined the company's Advisory Board, contributing their insights and expertise until 2019.

In 2018, Estoff joined Smartsheet as a Customer Success Manager for Strategic Accounts, before being promoted to the role of Manager of Large Enterprise Customer Success - Key Accounts. In this position, they managed a team of Customer Success Managers and exceeded both annual Net Retention and License Allocation goals.

Since 2021, Estoff has been working as a Board Member for Burke Mountain Academy, contributing to the academy's governance and decision-making processes.

Recently, Estoff joined Anduin Transactions as a Senior Manager of Customer Success in 2023, indicating their continued commitment to customer success and relationship management.

Overall, Estoff's work experience demonstrates their expertise in customer success, leadership, strategic planning, and government relations.

C.W. Estoff completed a Bachelor of Arts degree in Government and Legal Studies from Bowdoin College, graduating in 2001. C.W. later pursued a Masters of Business Administration from the University at Buffalo, from 2009 to 2011. In addition to their formal education, Estoff obtained certifications in Situational Leadership from The Center for Leadership Studies in April 2021 and became a Smartsheet Certified User in June 2018.