JB

Jesse Browne

Head of Customer Success at Anduin

Jesse Browne has a diverse range of work experience. They began their career in 2016 as a Fundraising Intern at the Rhode Island Coalition for the Homeless, where they conducted market studies and assisted with fundraising initiatives. In 2016, Jesse also worked as a Wealth Management Intern at Marshall & Sterling Wealth Advisors, handling day-to-day operations and assisting with portfolio construction.

In 2017, Jesse joined HSBC as a Summer Analyst, gaining valuable experience in the financial industry. They then moved to Epic in 2018, where they worked as a Technical Solutions Engineer, providing technical expertise and support.

Jesse's most recent role has been at Anduin Transactions, where they have held multiple positions. They started as a Customer Success Manager in January 2021, responsible for managing customer relationships and ensuring their satisfaction. In October 2021, Jesse was promoted to Customer Success Lead, taking on a more leadership-oriented role. In August 2022, they were appointed as the Head of Customer Success, indicating their expertise and success in managing customer relationships.

Overall, Jesse Browne's work experience demonstrates their strong background in customer success, technical solutions, and financial services.

Jesse Browne attended Vassar College from 2014 to 2018, majoring in Economics and minoring in Math. Prior to Vassar College, Jesse attended Deerfield Academy until 2014. In terms of additional certifications, Jesse obtained the Resolute Hospital Billing Certification from Epic in August 2018 and the Revenue Cycle Data Model Certification from Epic in January 2019.

Links

Timeline

  • Head of Customer Success

    August, 2022 - present

  • Customer Success Lead

    October, 2021

  • Customer Success Manager

    January, 2021

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