Chuck McMahon

Chuck McMahon has a diverse work experience in customer success and client management roles. Chuck started their career as the Director of Commercial Relations at Bazaarvoice, where they improved customer satisfaction and renewal rates. Chuck then served as the Principal/Consultant at The Client Whisperer, providing consulting services to help clients enhance their client management programs.

Chuck later joined SilverSky as the VP of Client Success, where they developed and managed a customer success program, resulting in significant upsells and revenue growth. Chuck also held the position of Independent Business Consultant at The Client Whisperer, where they worked with F100 and F500 clients to resolve critical concerns and strengthen client relationships.

Chuck then served as the Director of Client Success at Hinduja Global Solutions, where they successfully increased revenue for the consumer electronics vertical and achieved the highest NPS score for the organization's lowest-rated vertical.

Before their current role at Angaza as the VP of Customer Experience, Chuck worked at Lithium Technologies as an Enterprise Customer Success Manager. Chuck achieved substantial increases in product utilization and net ARR, as well as successfully retained a top-tier client who was cancelling services.

Throughout their career, Chuck has demonstrated a strong focus on driving customer success, improving client satisfaction, and achieving revenue growth.

Chuck McMahon has obtained a Master's degree in Education - Administration from Anderson University. Additionally, they hold an Associate's degree in Network Security from ECPI University. However, specific start and end years for both degrees are not provided.