Barbara L. Ogden

Barbara L. Ogden has worked in the customer service industry for over 20 years. Barbara L. began their career in 2000 as a Customer Service Associate at Banyan Hill Publishing. In 2001, they moved to 14 West, where they held the role of Information Processing/ Publishing Services LLC. In 2003, they took on the role of Marketing Associate at New Market Group, NMG. Barbara L. then returned to 14 West in 2006 and held multiple roles, including Corporate Trainer and Course Developer/Learning and Development, Support - Marketing Intelligence, Quality Assurance - Digital Communications, and Corporate Trainer. In 2021, they joined True Market Insiders as an Onboarding Coordinator, Operations Coordinator, and Customer Service Department. Currently, they are the Director of Customer Experience at Angel Publishing.

Barbara L. Ogden obtained their B.S. in Theoretical Sociology from Towson University between 1992 and 1995. Prior to that, they obtained an Associate's degree in General Studies from Anne Arundel Community College between 1989 and 1992. Additionally, they have obtained four certifications from LinkedIn: Improving Your Judgment (October 2018), Building Self-Confidence (September 2018), Building Resilience (August 2018), and Rewarding Employees (June 2018).