Michael Jenkins

Michael Jenkins is an experienced Customer Support Operations Manager at Angel Studios, overseeing Level 2 & 3 Troubleshooting, QA, and Analytics Teams, and managing software and budget responsibilities since January 2016. Previously, at VidAngel, Michael held multiple roles, including Customer Service Training and Development Manager, where training programs for support agents were developed, and Support Analyst, focusing on team efficiency. Michael's earlier career includes professional photography, electrical work as a Journeyman Electrician at IBEW Local 43, and various roles in content management and community support. Michael holds an Associate of Arts and Sciences degree in Mathematics and Computer Science from the State University of New York College of Agriculture and Technology at Morrisville and has completed various certifications and trainings in customer support and electrical apprenticeship.