Kristopher Mozo Faraon

Kristopher Mozo Faraon has extensive work experience in the digital marketing and customer experience field. Kristopher currently holds the position of Director, Client Success & Performance at Ansira since 2022. Prior to this, they worked at Sincro, an Ansira company, where they served as a Senior Manager, Client Success from October 2021 to June 2022, and as a Manager, Digital Operations from July 2019 to October 2021. Before joining Sincro, they were employed at Volkswagen of America, Inc as a Supervisor, Digital Customer Experience from 2013 to 2019. Kristopher also worked at Audi of America as a Senior Digital & Social Media Specialist from 2012 to 2013.

Kristopher Mozo Faraon completed their Bachelor of Arts degree in Psychology at Michigan State University from 2005 to 2010. Kristopher later pursued a Master of Science in Marketing at Walsh College from 2019 to 2021. Additionally, they obtained several certifications, including "The 10 Pillars of Customer Experience," "Empathy at Work," "Confronting Bias: Thriving Across Our Differences," "Difficult Conversations: Talking about Race at Work," "How to Engage Meaningfully in Allyship and Anti-Racism," "Inclusive Mindset for Committed Allies," and "SOCAP and WOMMA's Social Customer Care Certificate Program."