Osman Ozkara

Head Of Customer Experience at Ansvar Insurance Australia

Osman Ozkara is a seasoned professional in customer experience and operations management, currently serving as the Head of Customer Experience at Ansvar Insurance Australia since March 2024. Prior experience includes roles as National Operations Manager at PSC Insurance Group and Manager of Client Experience and Marketing at Catholic Church Insurance, where Osman led initiatives to enhance customer engagement and insights. Previous positions at McMillan Shakespeare, IAG, and CCI South Africa involved strategic oversight in customer experience and operational growth, including the establishment of outsourced contact centers. Osman holds a Graduate Certificate in Customer Success Management and a Bachelor of Design in Communication Design from RMIT University.

Location

Melbourne, Australia

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Ansvar Insurance Australia

Ansvar is a leading risk and insurance provider for the Care, Community, Education, Faith and Heritage sectors in Australia. Owned by a charity, we are an ethical insurer committed to our community with all available profits going to charitable causes. Ansvar provides a broad range of contemporary risk management solutions, under the banner of Ansvar Risk. Our new risk solutions have been designed specifically for our core sectors to support our customer’s Boards, Leadership Teams and Risk Managers to understand and more effectively manage their risks. The new solution includes Enterprise Risk Management, Risk Quality Surveys and Online Risk Tools. Ansvar is dedicated to creating long-term partnerships, providing bespoke solutions and offering excellent customer service.


Employees

51-200

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