AnswerFirst Communications, Inc.
Tina Callahan is a dedicated professional with extensive experience in customer service and patient access coordination. Currently serving as a Patient Access Coordinator at USF Health since May 2019, Tina provides exceptional customer support, manages patient scheduling in the EPIC system, and ensures adherence to HIPAA regulations. Concurrently, Tina has been with AnswerFirst Communications, Inc. since July 2008 as a Customer Service Specialist, delivering real-time customer support and maintaining strict confidentiality. Tina's previous tenure at TCS - Time Customer Service, Inc. from January 1994 to November 2018 included multiple roles such as Marketing Services Specialist, Marketing Services Planner, and Customer Service Representative, where Tina executed marketing initiatives, organized data, and provided customer inquiries support.
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AnswerFirst Communications, Inc.
AnswerFirst provides clients and their customers with exceptional 24/7 customer service and answering service solutions. We handle all types of business communications including telephone, email, SMS and chat. We are commonly used for traditional messaging (answering service), direct response, technical support and order processing however, each of our solutions are tailored to each client's particular needs. AnswerFirst is a growing company with more than 2000 international clients. Visit our website at http://www.answerfirst.com for more information.