Juan Leon

Juan "Josue" Leon is a seasoned operations executive with extensive experience in the call center and answering service industry. Currently serving as the Director of Operations at AnswerNet since April 2020, Leon has previously held key roles such as Operations Consultant - COO at Ansafone Contact Centers and Director of Operations at MAP Communications, where responsibilities included overseeing mergers and acquisitions and managing extensive teams. As Vice President of Global Operations at Responsive Answering Service, Leon successfully led a turnaround initiative for a multi-location operation. With a foundational experience at AnswerNet spanning from January 2005 to September 2015, Leon supervised a significant operation generating $40M in annual sales, managing a large workforce across multiple facilities.