Michelle Fernandes Aranha

Team Manager Customer Experience | Latin America And Caribbean Countries at AnyDesk Software

Michelle Fernandes Aranha has extensive work experience in various roles within the business and publishing industries. Michelle is currently working at AnyDesk Software as a Growth Success Manager for Latin America, where they are responsible for developing existing accounts and expanding the company's presence in the region. Prior to this, Michelle worked as an Account Manager at the same company, playing a key role in building and maintaining customer relationships and leading the expansion into Latin America.

Before joining AnyDesk Software, Michelle was the Co-Founder & Managing Partner of Fernandes Aranha Consultoria e Participações, a company that provided international services to Thieme Medical Publishers. In this role, they handled executive-level decisions and responsibilities, including business strategy, business development, operations, marketing, sales, and human resources. Michelle also monitored company performance and supervised projects, contracts, negotiations, and efforts to improve business growth.

Michelle also had significant experience at Difusão Editora, where they held various positions, including Senior Partner, Managing Partner, and Executive Director. As a Managing Partner, they managed and supervised the company's business operations, including publishing, procurement, marketing, sales, finance, human resources, and regulatory compliance. Michelle successfully developed strong commercial partnerships with technical education institutions and led a project to provide access to educational content for underprivileged students. Before Difusão Editora, Michelle worked at Thieme Group, where they served as General Manager, Advisor, and Representative and Business Consultant. In these roles, they oversaw daily operations, developed a business expansion strategy, achieved significant sales and financial growth, negotiated contracts, managed relationships with suppliers, and implemented strategic partnerships.

Michelle Fernandes Aranha has a diverse education history. In 2000, they attended the Universidade Metodista de São Paulo, where they pursued a degree in Social Communication, which they completed in 2004. During their time at the university, Michelle also studied at the Universidad Complutense de Madrid for a brief period in 2001, focusing on Cultura, mercado y derecho de los ciudadanos. In 2005, they attended Hillsong College, where they studied Christian Leadership. Michelle then enrolled at FIA - Fundação Instituto de Administração, completing an Aperfeiçoamento em Executivos do Mercado Editorial from 2007 to 2008. Following this, they pursued an MBA in Business Administration, specializing in Corporate Governance, at the same institution from 2008 to 2010.

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Timeline

  • Team Manager Customer Experience | Latin America And Caribbean Countries

    July 1, 2023 - present

  • Growth Success Manager Latin America

    February, 2023

  • Account Manager Latin America

    April, 2022

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