AO World Plc is an online retailer of electrical products. The Company operates through two segments: online retailing of domestic appliances to customers in the UK, and online retailing of domestic appliances to customers in Europe (excluding the United Kingdom). The Company offers over 5, 500 stock keeping units (SKUs) in the United Kingdom, approximately 2, 000 in Germany and over 600 in the Netherlands. The Company offers a range of ancillary services, such as customer finance options, an unpack and recycle service, product care packs, and disposal and connection services. In the United Kingdom, the Company operates in approximately three categories: Major Domestic Appliances (MDA), Small Domestic Appliances (SDA) and Audio Visual (AV). The MDA market offers built-in appliances, such as dishwashers. The SDA market comprises small appliances, food preparation and floor care. The AV market includes television, audio, set-top boxes, digital versatile disc (DVD) and Blu-Ray players.

Retail

AO World

John Roberts

Simon Exton

Jonathan McCann

Adrian Gregan

Kay Bowes

Victoria Miller

Jane Walls

Tom Jones

Michael Williams

Adam Locker

Mark Rabone

Laura Hobson

Alistair Clarke

Software Development and Engineering

Marketing and Communications

Project Management and Business Analysis

Finance and Accounting

Supply Chain and Procurement

Leadership Team

Teams at AO World