Darren Thorpe

Darren Thorpe is an accomplished IT professional with extensive experience in service management and technical support. Currently, as the Head of Service Desk at Apadmi Ltd since May 2021, Darren fosters the development of digital products for leading organizations. Prior roles include IT Service Manager at the Co-op, where responsibilities encompassed incident and problem management, and Business Service Analyst at The Co-operative Insurance, focusing on IT service supply and performance. With a solid foundation at Tata Consultancy Services as a Technical Lead, providing L2 and L3 support, and earlier as a Team Leader at Phones 4U Limited, Darren has consistently demonstrated leadership and expertise in delivering IT support. Educational qualifications include a Bachelor's Degree in Business Studies from the University of Teesside.