Cindy Pao is a Senior Technical Writer at Apex Systems, with significant expertise in creating online help documentation and release notes, particularly for Halliburton's RoxC. Cindy effectively integrates user documentation processes within Agile frameworks and has extensive experience in editing and peer reviewing help systems. Previous roles include Lead Technical Writer at Harris Health System, where Cindy coordinated policies and procedures, and Senior Technical Documentation Specialist at Key Energy Services, where contributions included updating the Human Resources Employee Handbook and facilitating inter-departmental projects. Earlier experience includes positions at Schlumberger and BMC Software, where Cindy developed user documentation and adhered to Agile development processes. Cindy holds a Bachelor of Arts in English Language and Literature from the University of Minnesota.
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