Thevan Navapalan

Thevan Navapalan has over 12 years of work experience in operations management, with a focus on logistics and shipping. Thevan is currently working as an Operations Manager at APG eCommerce Solutions, where they oversee facility operations and manages a team.

Prior to their current role, Navapalan worked at DHL Express UK as an Export Operations Manager. In this position, they gained skills in export operations, strategic planning, recruitment and training, staff management, KPIs, and site operations. Thevan was responsible for processing international express shipments and ensuring compliance with CAA regulations. Thevan also played a key role in the recruitment and training of new staff at a bonded facility.

Before DHL Express UK, Navapalan worked at DHL as an Import Operation Manager. Here, they gained insight into import operations, shipments management, productivity improvement, operational performance, H&S regulations, and UK customs regulations. Thevan led the implementation of DHL's global strategy and coordinated operational activities.

Earlier in their career, Navapalan was a PM Operations Manager at Intital City link LTD. In this role, they developed skills in operations management, PM operations, customer service, cost reduction, and route scheduling. Thevan ensured adherence to company policies and SOPs, and successfully improved depot cost targets through staff resource allocation and collection route planning.

Overall, Navapalan has a strong background in operations management and has acquired valuable skills and knowledge in various areas of logistics and shipping.

Thevan Navapalan has a comprehensive education history in the field of Mechanical Engineering. Thevan attended Oaklands College and obtained an NVQ level 3 in Mechanical Engineering in 2011. In addition to their degree, Thevan has also pursued various certifications to enhance their skills. In 2017, they obtained a certification in Managing Safely from IOSH. Prior to that, in 2015, they acquired certifications in Internal QMS Auditor from Genesys Training Ltd and Silver First Choice (Equivalent to Green Belt Six Sigma) from DHL Express UK.