Sarah Uddin

Sarah Uddin has a diverse work experience spanning over a decade. Sarah currently holds the position of Director of Customer Success & Experience at Apogee Corporation, where they are responsible for ensuring customer satisfaction and experience. Prior to this role, Sarah served as the Director of Managed Service Operations Centre at the same company. Sarah has also worked as the Head of Managed Service Operations Centre and the Managed Service Operations Centre Manager at Apogee Corporation.

Before joining Apogee Corporation, Sarah worked at mhs homes as the Customer Experience Manager, where they developed and implemented customer service strategies across multiple channels. Sarah also served as the Customer Services Team Leader and Income Officer during their time at mhs homes.

Sarah Uddin began their career as an Administration Manager at Oxleas NHS Foundation Trust. In this role, they managed a team and was responsible for data analysis, service improvement, and clinical function.

Sarah Uddin attended Chatham Grammar School for Girls from 1996 to 2000, where they obtained their GCSE. Sarah also obtained various certifications throughout their career, including ITIL Service Strategy (ITIL-SS), ITIL Strategic Leader, ITIL Practitioner, ITIL Foundation, IOSH Managing Safely, ILM Level 3 Leadership and Management, and Thomas International PPA Practitioner. It is worth noting that they also earned a BSC Level 1 certification, but the specific details about its completion month and year are not provided.