Genetrix Bulety

Genetrix Bulety is a seasoned customer service specialist with extensive experience in various roles across multiple companies. Currently serving at Apollo Agriculture since March 2021, Genetrix excels in making outbound calls to farmers, enhancing customer profiles, and effectively upselling company products. Previous roles include Lead Customer Service Representative at YUNISYS, where Genetrix ensured customer satisfaction and supported the sales team, and Customer Service Representative at Snavetch Solutions, focusing on product information and problem resolution. At Copia Kenya, significant contributions included enhancing customer experiences, training new employees, and consistently surpassing sales targets. Genetrix's earlier career also encompassed roles in credit card issuance and internships in nutrition and analysis. Educational qualifications include a Bachelor of Science in Foods, Nutrition & Dietetics from Kenyatta University and a certificate in Computer System Packages & Maintenance from Zetech University.