Tony Huynh is an accomplished professional with extensive experience in strategic consulting and customer success management, currently serving as Senior Manager, Strategic Consulting at Greenhouse Software since August 2016. Demonstrating a strong track record, Tony has significantly increased service revenue by 245% year-over-year in a managerial role and has achieved a customer satisfaction rating of 94% in 2021. As a Strategic Consultant, Tony was instrumental in establishing the recruiting consulting professional services, achieving profitability within seven months and maintaining an impressive net promoter score of 95. Tony’s career also includes various roles at Upwork, where responsibilities spanned from Customer Success Manager to Account Executive, and early experiences at JPMorgan Chase and China Philanthropy Research Institute. Tony holds a double Bachelor of Arts in Chinese Literature and Economics from Middlebury College.
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