Alvaro Fernando Roldan Hernandez

Alvaro Fernando Roldan Hernandez is a seasoned professional in the field of customer success, currently serving as Director of Customer Success at Appgate since January 2020, with prior roles including Manager and Renewals Manager. Alvaro has extensive experience from Cyxtera Technologies as a Renewal Manager and from Easy Solutions, where various roles encompassed Customer Relationship Manager Team Leader, Customer Relationship Manager for LATAM, DMS Leader, and DMS Agent. Alvaro holds a degree in Electronic Engineering from Universidad Distrital Francisco José de Caldas and has pursued further education in neuromarketing, customer relationship management, public speaking, and database management.