Saika Takano

Saika Takano is a seasoned professional in customer success and eCommerce, currently serving as a Senior Customer Success Manager at Appier since September 2023. Prior experience includes a role as a Merchant Success Manager at Shopify, where Saika contributed to strategic merchant partnerships and business growth, while identifying product adoption opportunities. Saika was also a pivotal member of the Japanese subsidiary of The Bouqs Company as a Digital Marketing Manager, focusing on eCommerce development. With a solid foundation as an Ecommerce Manager and Creative Director at BOTANIC Inc., and previous roles in digital marketing and web design, Saika has developed a strong expertise in eCommerce strategy, digital marketing, and customer relationship management. Saika holds a Bachelor's degree from Sophia University and studied at the University of California, Berkeley.