Ethan Yang

Director Global Operations at Applause

Ethan Yang has a diverse and extensive work experience spanning over two decades. Ethan'scareer highlights include serving as the Director of Global Operations at Applause, where they oversaw global operations for the company's largest revenue client. Ethan spearheaded the management of comprehensive testing initiatives across multiple global sites, implemented a centralized QA system, and developed a culture of continuous efficiency and consistency.

Prior to their role at Applause, Ethan worked as a Senior Quality Assurance Engineer at Cleary Gottlieb Steen & Hamilton LLP, where they established a robust quality assurance function and significantly reduced project overruns through the introduction of automation tools and shift-left practices.

At National Grid, Ethan held the position of Manager of the US Test & Quality Team, where they established the Testing Center of Excellence and led the transition from Waterfall to Agile. Ethan also automated critical network infrastructure testing and managed a team responsible for application remediation and hardware deployment efforts.

Before working in the tech industry, Ethan owned and operated restaurants in Brooklyn, generating substantial annual revenues while maintaining prime costs below 60%. Ethan also served as a Senior Project Manager at StatPro, where they implemented performance and fixed income solutions and generated additional revenue through automated data migration.

Additionally, Ethan has worked as a Senior Consultant at NTT DATA Corporation and has a solid background in project and implementation management.

Overall, Ethan Yang's work experience showcases their expertise in operations management, quality assurance, testing, automation, and project management in various industries.

Ethan Yang obtained their Bachelor's degree in Philosophy, Politics and Law from Binghamton University in 1996. In 2019, they also obtained a certification as a Certified SAFe® 4 Agilist from Scaled Agile, Inc.

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Timeline

  • Director Global Operations

    May, 2021 - present

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