Dalia A. is an experienced E-Commerce Client Relations Manager at Apple Express Courier Ltd., where superior relationship management skills are utilized to manage significant eCommerce accounts, contributing to 85% of the company's revenue. Prior experience includes roles such as Global Logistics & Relocation Specialist at Paramount Transportation Systems, where exceptional service led to a top ranking with a major client, and Process Improvement Consultant at CHEP, achieving rapid project milestones. Dalia also held positions that enhanced operational efficiency and revenue growth at Armstrong Moving & Storage and Go Direct Supply Chain Solutions Inc., and refined customer service processes as a Customer Service Manager at TransCore. Dalia holds a Master's degree in Quality Management from the University of Wollongong in Dubai and a Bachelor's degree in Commerce from Applied Science University.
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