Alistair Duncan

Alistair Duncan is an Operations Lead at Apple, specializing in driving efficiency, team success, and enhancing the customer experience. Currently serving as a Genius, Alistair leverages technical expertise to provide exceptional support and nurture customer relationships. With a background in sales and a commitment to continuous improvement, Alistair has held various roles at Apple, including Specialist, Expert, and Applecare Advisor, throughout which they consistently excelled in delivering world-class service. Alistair's earlier experience as a Cycle Mechanic at Halfords and a Bachelor of Arts in Music Performance from the University of the Highlands and Islands contribute to a diverse skill set and a unique approach to problem-solving.